|
What is the Municipal Performance Measurement
Program? |
The Municipal Performance Measurement Program is a
provincial initiative intended to provide taxpayers with
service delivery information as well as a tool for
municipalities to measure their success in providing
specific services.
The program requires municipalities to collect data to
measure the efficiency and effectiveness in 11 core areas of
municipal service and to report the results to the citizens
annually.
All municipalities in the Province of Ontario are required
to report the same measures, however given the individuality
of each municipality comparison between municipalities may
be misleading.
The Ontario Municipal Act, 2001 s.300, requires
municipalities to report year over year improvements in
service delivery, as well as any barriers the municipality
believes inhibit improvements. It should be noted that
while a service may appear to be more cost efficient than
the previous year, it may be due to an actual decrease in
the level of service. Examples such as this demonstrate the
difficulty of interpreting performance measurement results
without in depth knowledge of the programs.
|
The following reports are in PDF format -
to read clearly,
please enlarge by 400 to 600%.
|
2005 Performance
Measurement Results Compared to 2004
Improvements
are evident in the following service areas:
GENERAL
GOVERNMENT:
Cost of
providing governance and corporate management as a
percentage of total municipal operating costs has increased
0.50%
POLICE:
The violent
crime rate has increased by 0.74 per 1,000 population.
The property
crime rate has decreased by 2.04 per 1,000 population.
The overall
crime rate (excluding traffic violations) has increased by
1.06 crimes per 1,000 population.
TRANSPORTATION SERVICES:
The operating
costs for unpaved roads per lane kilometer decreased by
$1,442.47 per kilometer.
SOLID WASTE
MANAGEMENT:
While the cost
for waste collection increased by $2.51 per household in
2005, the cost of waste disposal increased by $1.33 per
household.
Barriers
identified that inhibit service improvements:
Probably
the largest barrier to improving service is coping with the
constant changes in provincial legislation, specifically as
it relates to property taxation, water, wastewater and waste
management, and the lack of provincial funding to support
these changes.
